Observations From The Balcony: Is Mediocre Stunting Your Growth?

by golda on June 20, 2011

Observations From The Balcony: Is Mediocre Stunting Your Growth?
By Golda Smith

I am relieved that Sunday is over. You see for weeks Zuri has been talking about nothing other than her dance recital. Don’t get me wrong, I was very excited for my baby. She performed her three dance routines and was just fabulous. I’m so proud of her, the girl definitely has talent and I’m not saying that because I’m her mother either. This was her first dance recital and we sat in the audience full of anticipation; however, it started to wear off after about an hour. My Sunday was high jacked! What I thought was going to be a two hour show turned into four long drawn out hours. The show was so long that Mykai crossed his legs, laid his head back and feel asleep.

Bad choreographer, bad music, uncomfortable seating, late starts, countless delays, total unprofessionalism. Now I was shocked because this dance school has been in business for 17 years! Get this….they had one class perform their dance a second time because one of the students was in the bathroom the first time and missed the performance. Unbelievable BUT I guess sometimes in life, you do get a do over.

What kind of business are they running anyway? How on earth are they still in business and what could they do to improve? I asked myself these questions and many others as I looked around at all the family and friends dressed up who came out to support their little angel and it was easy to see why. The reason why they could put on a mediocre production, with all the flaws I stated above is that the people they serve don’t demand better. This was my first year at the school so I had no idea what to expect.  Now I know and I’ve decided that we’ll be looking for a new dance school, one that actually teaches dance techniques.

I’ve taken dance classes for many years so my expectations may be higher than some or most of the other parents. I noticed many other parents expressing disappointment with the school and when I asked why they stay, many of them stated that cost was a huge factor. Did you read that? Cost is why they put up with inferior service. I understand, trust me on that. As a self employed single parent, cost is something that I’m very cognitive of. That is the very reason why we must word whole heartedly in whatever we do, so that we don’t have to make decisions based on our bank accounts.

How many times have you settled for something of lesser quality only because you made the decision based on your finances? I’m not talking about something frivolous but something that you actually need. Don’t you get tired of doing that and if so, what are you doing about it? You yourself may be a business owner and if that’s the case let me ask you why did you start your business? Was it to continue to live a life where you are settling for less? You deserve better and your children deserve better.

How do you accomplish this? Work with a spirit of excellence in all that you do!

Diligent hands produce wealth. You define what wealth means to you but the message is clear. You have to get up and get busy doing whatever it is that you are called to do each and every day, but do it with excellence. For the dance school which shall remain nameless, it means having instructors that are excited to be there. It means instead of selling the students candy and other unhealthy crap, you sell them energy bars and bottled water. It means that you teach them proper dance technique and finally you ask your clients “how can I better serve you?”
Golda Smith is a single mom who is building her "Business From The Kitchen Table" and enjoys working with other moms to get them into the happy zone and living the lives they were meant to live! She has a FREE report entitled “5 Ways To Talk To People Without Picking Up The Phone”. Don’t listen to another dial tone, get this NOW!



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